17.2. Guest Survey

Code tables allow a user to setup a list of pre-determined data which can be allocated within the ResRequest system.

Guest Survey codes refer to how an agent can send survey request for guests to gauge their satisfaction level.

 

To Add a Record:

Click the New button on the toolbar, the New button on the toolbar becomes impressed (to indicate you are in new-mode) and the cursor focus is placed on the first field in the edit area. Enter the respective information in the fields available in the edit area and click Save on the toolbar to add the new record to the list.

Note: Use the TAB key and SHIFT+TAB to move the cursor between fields in the edit area.

To Edit a Record:

Select the record from the list (the record is populated in the edit area — the edit area is the area at the top of the form where new can be added or amended). When the record is populated in the edit area, click the Edit button on the toolbar. Edit the information as required and click Save on the toolbar to update the changes (the record is saved and returned to the list).

Note: Use the TAB key and SHIFT+TAB to move the cursor between fields in the edit area.

To Save a Record:

After editing or creating a new record, click the Save button on the toolbar to save the changes. The record will be added to the list and the edit area will return to New mode for the next record to be created or you can select an existing record from the list for editing.

To Delete a Record:

Select the record from the list (the record becomes populated in the edit area), click the Edit button on the toolbar to access edit-mode. Click the Delete button on the toolbar to delete the record.

Other Tips for working with Code Tables:

• Use the arrows in the header row to sort the results into ascending or descending order.
• Click the Print button on the toolbar to print a list of records.

Terms and Definitions

Description

A free-format description of a guest survey.