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Home → Wiki

Wiki

• 1. Navigating
  • 1.1. Sign in to ResRequest
• 2. Reservation Documents
  • 2.1. Show/Hide Financials
  • 2.2. Insert Email Templates
• 3. Rooming Calendar
  • 3.1. Rooming Calendar
  • 3.2. Check In
  • 3.3. Check Out
• 4. Extras Quick Entry
• 5. Guest Survey
• 6. Processing Payments
  • 6.1. Transferring Money from One Booking to Another (Res Transfer)
  • 6.2. Working with Refunds / Credit Notes
• 7. ESD Machines
  • 7.1. ESD Machine Set Up in ResRequest
• 8. My Preferences
  • 8.1. Manage Email Templates
• 9. Setting up ResRequest
  • 9.1. Working with Code Tables
• 10. Business Structure
  • 10.1. Business / Property
  • 10.2. Accommodation Type
• 11. Financial Code Tables
  • 11.1. Currency
  • 11.2. Bank / Cash Point
  • 11.3. Daily Exchange Rate
  • 11.4. Extras
  • 11.5. Method of Payment
  • 11.6. Payment Plans
  • 11.7. Rate Components
  • 11.8. Rate Periods
  • 11.9. Rate Group
  • 11.10. Rate Type
  • 11.11. Tax Rate
  • 11.12. Tax Group
• 12. Integration Code Tables
• 13. Other Code Tables
  • 13.1. Country
  • 13.2. Custom Notes
  • 13.3. Source
  • 13.4. Standard Notes
  • 13.5. Customisation
  • 13.6. Defaults Tabs: System Administration
  • 13.7. Defaults Tabs: Documentation
  • 13.8. Defaults Tabs: Financials
  • 13.9. Defaults Tabs: Public
  • 13.10. Defaults Tabs: Internet Marketing
• 14. Contact Code Tables
  • 14.1. Phone Type
  • 14.2. Title
  • 14.3. Suffix
  • 14.4. Communication Preference
• 15. CRM Code Tables
  • 15.1. Event Tag
• 16. Guest Profile Code Tables
• 17. Integration Code Tables
  • 17.1. Telephone
  • 17.2. Guest Survey
• 18. User Access
  • 18.1. Property and Accommodation
  • 18.2. Group Descriptions
  • 18.3. Function Access
  • 18.4. Set up user access for staff
  • 18.5. Set up user access for agents
  • 18.6. Allow API users to toggle provisionals
• 19. Rate Management
  • 19.1. Setting up Rates
  • 19.2. Rate Dimensions
  • 19.3. Define Rates
  • 19.4. Rate Sheet
  • 19.5. Add Rates
  • 19.6. Rate Tabs: Header
  • 19.7. Rate Tabs: Component Attributes
  • 19.8. Rate Tabs: Component Split
  • 19.9. Rate Tabs: Amounts
  • 19.10. Working with Packages
• 20. Specials
  • 20.1. Setting up Specials
  • 20.2. Applying Specials
  • 20.3. Report on Specials
• 21. Contact Management
  • 21.1. Deleting Duplicate Agents
• 22. API Test Tool - Setup Documentation
  • 22.1. Setup Documentation
• 23. Scripts
• 24. ResRequest System Architecture
  • 24.1. System Architecture: Overview
• 25. Ops chart export is not sizing row height correctly
  • 25.1. Ops Chart: Export - Row Height
• 26. Convert dates stored as text to dates
• 27. FreeBSD 8.1 Installation Guide
• 28. Data Transfer Overview
• 29. Automated Data Transfer
  • 29.1. Automated Data Transfer: Overview
• 30. ResRequest Installation
  • 30.1. Installer Links
  • 30.2. Creating Short Cuts - Google Chrome
• 31. Client Data Imports
• 32. Mac
  • 32.1. Excel for Mac ignores column formats
  • 32.2. Screen Shot in Mac
  • 32.3. Changing Regional Setting in a MAC (CSV imports)
  • 32.4. Keyboard Shortcuts for Mac OS X Firefox
  • 32.5. Mac OS X Recover Lost Root Password
• 33. Troubleshooting
  • 33.1. Changing Regional Setting in Windows (CSV imports)
  • 33.2. FIREFOX: files are downloaded instead of displayed
  • 33.3. FIREFOX: How to force FireFox to reload the page and ignore cache
  • 33.4. FIREFOX: How to Make Firefox Wait Longer for a Timeout
  • 33.5. FIREFOX: Firefox is slow after updating to Firefox 38
  • 33.6. How to read a traceroute
• 34. Temp File Locked
• 35. PHP 4.3.9 , Server 2003 R2 and Windows XP
• 36. Macros - Excel
• 37. About Us
  • 37.1. ResRequest Disclaimer
• 38. Templates
• 39. Overview
  • 39.1. Online Options: Overview
  • 39.2. Online Options: Your Website - Sell Bed Nights to Direct Guests
  • 39.3. Online Options: Your Website - Sell Bed Nights to Your Agents
  • 39.4. Online Options: Sell Bed Nights through Partner Sites
  • 39.5. Online Options: Sell Bed Nights through ResConnect Agents
  • 39.6. Online Options: Sell Bed Nights through Mass Market Channels
• 40. Reservation procedures for online bookings
  • 40.1. Channel bookings
• 41. ResRequest Architecture
  • 41.1. Uninstalling ResRequest
  • 41.2. Setting up Workstation (Windows)
  • 41.3. Setting up Workstation (Mac)
  • 41.4. Branding your ResRequest web pages
• 42. ResNova
  • 42.1. WordPress plugin
  • 42.2. Standard HTML website plugin

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