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Creating ResRequest Live short cuts in Google Chrome
Open the url you require the short cut for (live.resrequest) then follow the following steps
When you double-click a shortcut icon, the app opens in a special streamlined window that doesn't display tabs, buttons, the address bar, or menus. To access common page options, click the page logo in the top left corner of the window.
This information was found at http://support.google.com/chrome/bin/answer.py?hl=en&answer=95710